Terms of use of Website – Grillo Group Ltd


1. What’s in these terms?
These terms tell you the rules for using our website www.grilloliving.com also accessed through www.grillo.uk.com and other domain names. (“our site” or “our website”).

2.Who we are and how to contact us
This site is owned and controlled by Grillo Group Ltd (“We” “our” or “Grillo”). We are registered in England and Wales under company number 11159167 and have our registered office and main trading address at Grillo Group Ltd, The Ridge, Iceni Way, Haverhill, Suffolk, CB9 7FD, England. Our VAT number is GB 168708275

To contact us, please email info@grilloliving.com or telephone our customer service line on 01223 866130

3. By using our site you accept these terms
By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

4. There are other terms that may apply to you
These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy https://dev.grilloliving.com/privacy-policy
Our Cookie Policy https://dev.grilloliving.com/cookie-policy which sets out information about the cookies on our site.
If you purchase goods from our site, our Terms and conditions of sale https://dev.grilloliving.com/terms-of-sale will apply to the sales.

5. We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 03/06/2021

6. We may make changes to our site
We may update and change our site from time to time for example to reflect changes to and availability of our products and services, our users’ needs, statutory requirements and for any other reason.

7. We may suspend or withdraw our site
Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

8. Our site is primarily for users in the UK Mainland
Our site is directed to people residing in mainland United Kingdom.

We do not represent that content available on or through our site is appropriate for use or available in other locations. For example, different pricing and delivery/install costs may apply to purchasers outside of mainland UK. Please enquire at info@grilloliving.com or see our other region-specific websites.

9. You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

10. How you may use material on our site

All copyright, trademarks, and other intellectual property rights in all logos, designs, text, images, videos and other materials on our Website including the Configurator and downloadable plans, information and other literature are owned by Grillo Group Ltd or appear with the permission of the relevant owner. Those works are protected by copyright, design right and trademark laws and treaties around the world. All such rights are reserved. Our rights will be strictly enforced.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text recognising the source as www.grilloliving.com.

You shall not copy, adapt, exploit reproduce, transmit, distribute or create derivative works of any part of our site or otherwise use the content on our site in any way other than for viewing for your own personal use. Where specific permission has been granted in writing by Grillo to a named individual, single copies of documents may be downloaded for specific potential customers in view of procuring orders for Grillo or for promoting Grillo provided both that Grillo is the acknowledged source including the reference https://www.grilloliving.com and that Grillo may revoke this permission at any time.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Grillo will not hesitate to take legal action against any person infringing their Intellectual Property rights.

11. Use of the site
You also agree:

      • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of these terms
      • Not to access without authority, interfere with, damage or disrupt:
            • any part of our site,
            • any equipment or network on which our site is stored;
            • any software used in the provision of our site; or
            • any equipment or network or software owned or used by any third party.

12. Always seek professional advice
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

13. We are not responsible for websites we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

14. Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and conditions of sale at https://dev.grilloliving.com/terms-of-sale.

14.1 If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on or downloaded from our site.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

14.2 If you are a consumer user:

Please note that we only provide our site for domestic and private use other than where agreed in writing to named individuals. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

15. How we may use your personal information
We will only use your personal information as set out in our Privacy Policy at https://dev.grilloliving.com/privacy-policy

16. We are not responsible for viruses and you must not introduce them
We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

17. Which country’s laws apply to any disputes?
The laws of England and Wales will apply to these Terms and your use of our site. The exclusive jurisdiction of England and Wales also applies except that where Goods are supplied to consumers in other areas of the UK their own jurisdiction may be used.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

18. Transfer of rights
We can transfer our rights and obligations under these terms to any third party, provided this does not adversely affect your rights under these terms

19. Our trademarks are registered
GRILLO, GRILLO FORGE, GRILLO VANTAGE, GRILLO LIVING, CHEFS ANVIL, the Grillo flames logo and other Trade Marks are registered trademarks of Grillo Group Ltd in the UK and many other jurisdictions globally. You are not permitted to use them without our specific written approval which may be withdrawn at any time, unless they are part of material you are using as permitted under How you may use material on our site. Grillo will not hesitate to take legal action against any person infringing our Intellectual Property rights.

© Grillo Group Ltd June 2021. Terms of Use Grillo Website 03.06.21